Foire aux Questions

Can physiotherapy be done virtually?


Most treatments that require physiotherapy can be done virtually. During your free 15 minute session we evaluate whether your specific case can be treated entirely virtually. If that is not the case, we will let you know that Cratos is not the right service for you at this time. For more information, you can reach out in the chat or at hello@cratoshealth.co.




Is Cratos entirely virtual or will I see someone in person?


Cratos is a virtual service from A to Z. If you ever do require to see a physiotherapist in person we will let you know before you proceed any further with Cratos. For more information, you can reach out in the chat or at hello@cratoshealth.co.




What do you treat?


We treat all cases that can be treated with physiotherapy virtually. During your free 15 minute consultation, your physiotherapist will let you know if they can treat you through Cratos. If not, they may advise you see a physiotherapist in clinic instead. For more information, you can reach out in the chat or at hello@cratoshealth.co.




My question isn't answered. How can I contact you?


We encourage you to speak to us first if you any have questions or concerns about Cratos. You can reach out in the chat or at hello@cratoshealth.co.




Can my insurance cover Cratos services?


Cratos provides physiotherapy services through its own platform. As such, if your insurance plan covers remote physiotherapy, they can cover Cratos services. With that being said, the amount covered depends entirely on your insurance plan.